Effective Date: 31-03-2024
Astir Holidays (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services or visiting our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information: When you book a tour, inquire about our services, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, postal address, passport details, and payment information.
1.2 Non-Personal Information: We may also collect non-personal information such as browser type, operating system, IP address, and website usage data to help us improve our website and services.
2. How We Use Your Information
2.1 To Provide Services: We use your personal information to process your bookings, respond to your inquiries, and provide you with the services you request.
2.2 To Improve Our Services: We use non-personal information to analyze website usage and improve our services and user experience.
2.3 Marketing Communications: With your consent, we may use your email address to send you promotional materials and updates about our services. You can opt out of these communications at any time by following the unsubscribe link in the email.
2.4 Legal Obligations: We may use your information to comply with legal obligations, such as maintaining records for tax purposes or responding to legal requests.
3. How We Share Your Information
3.1 Service Providers: We may share your personal information with third-party service providers who assist us in providing our services, such as payment processors, tour operators, and accommodation providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
3.2 Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service can be 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
5.1 Access and Correction: You have the right to access and correct the personal information we hold about you. If you would like to review, update, or correct your information, please contact us using the contact details provided below.
5.2 Deletion: You have the right to request the deletion of your personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.
5.3 Objection and Restriction: You have the right to object to or request the restriction of the processing of your personal information under certain circumstances.
5.4 Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
•Email: privacy@astirholidays.com
•Phone: +91-9656602805
Thank you for choosing Astir Holidays. Your privacy is important to us, and we are committed to protecting your personal information.
